Domestic Shipping:

Our products ship out within 3-5 days of purchase. The address that is linked to your Paypal account will be used for shipment of your order so please be sure it is correct before checking out. 

We are not responsible for change of address or packages lost or delayed in the mail system.

International Shipping:

There is no tracking beyond U.S. Customs.

We are not responsible for change of address or packages lost or delayed in the mail system.

Returns:

For sanitary reasons, we do not accept returns or exchanges at this time. If your product is damaged upon receipt, please contact us within five days. Buyer is responsible for cost of shipping both ways for returns or exchanges that are approved.

Please be sure to order the correct size of product. See our sizing tips in the description of each item.

                                      Thanks for your understanding!

                                              -Lou Lou and Company